Notifications

Notifications

Global Watch keeps you informed about important events through a comprehensive notification system. Configure alerts to stay updated on project changes, team activity, and system events.

Overview

The notification system provides:

• In-App Notifications - Real-time updates within the platform
• Email Notifications - Important alerts delivered to your inbox
• Custom Preferences - Control which notifications you receive
• Activity Feed - Centralized view of all updates

Notification Types

Project Notifications

Stay informed about project changes:

Asset Notifications

Track asset-related events:

Team Notifications

Monitor team activity:

Billing Notifications

Stay on top of billing:

System Notifications

Important system updates:

Notification Center

Accessing Notifications

1. Click the bell icon in the header
2. View recent notifications
3. Click a notification to see details
4. Mark as read or dismiss

Notification Badge

The notification icon shows:

• Red badge - Unread notifications count
• No badge - All notifications read

Managing Notifications

In the notification center:

• Mark as Read - Clear the unread indicator
• Mark All as Read - Clear all unread notifications
• View All - See complete notification history
• Settings - Configure preferences

Notification Preferences

Accessing Preferences

1. Go to Settings → Notifications
2. Or click Settings in the notification center

Configuring Preferences

For each notification type, choose:

Category Settings

Configure by category:

Projects
├── Project Created      [In-App] [Email] [Both] [None]
├── Project Updated      [In-App] [Email] [Both] [None]
├── Project Archived     [In-App] [Email] [Both] [None]
└── ...

Assets
├── Asset Created        [In-App] [Email] [Both] [None]
├── Asset Updated        [In-App] [Email] [Both] [None]
└── ...

Team
├── Member Invited       [In-App] [Email] [Both] [None]
├── Member Joined        [In-App] [Email] [Both] [None]
└── ...

Quick Settings

Use quick toggles for:

• Mute All - Temporarily disable all notifications
• Email Digest - Receive daily/weekly summary instead of individual emails
• Critical Only - Only receive critical notifications

Email Notifications

Email Preferences

Configure email delivery:

1. Go to Settings → Notifications → Email
2. Set preferences:
   • Immediate - Send as events occur
   • Daily Digest - Summary once per day
   • Weekly Digest - Summary once per week

Email Format

Notification emails include:

• Clear subject line
• Event description
• Direct link to relevant item
• Unsubscribe option

Managing Email Subscriptions

To unsubscribe from emails:

1. Click Unsubscribe in any notification email
2. Or go to Settings → Notifications → Email
3. Disable email notifications

Activity Feed

Viewing Activity

The activity feed shows all workspace events:

1. Go to Activity in the sidebar
2. View chronological list of events
3. Filter by:
   • Event type
   • Project
   • Member
   • Date range

Activity Details

Each activity entry shows:

• Event Type - What happened
• Actor - Who performed the action
• Target - What was affected
• Timestamp - When it occurred
• Details - Additional context

Exporting Activity

For compliance and reporting:

1. Go to Activity → Export
2. Select date range
3. Choose format (CSV, PDF)
4. Download the report

Real-Time Notifications

How It Works

Global Watch uses real-time updates:

• Notifications appear instantly
• No page refresh required
• Works across browser tabs
• Syncs across devices

Browser Notifications

Enable browser notifications:

1. Click the notification icon
2. Click Enable Browser Notifications
3. Allow notifications in browser prompt

Notification Rules

Creating Custom Rules

Set up custom notification rules:

1. Go to Settings → Notifications → Rules
2. Click Create Rule
3. Configure:
   • Trigger - What event triggers the rule
   • Conditions - When to apply the rule
   • Action - What notification to send
4. Save the rule

Example Rules

High-Priority Asset Alerts:

Trigger: Asset Status Changed
Condition: New status = "Critical"
Action: Send email immediately

Weekly Project Summary:

Trigger: Weekly schedule
Condition: Projects with activity
Action: Send digest email

Do Not Disturb

Enabling DND

Temporarily pause notifications:

1. Click the notification icon
2. Click Do Not Disturb
3. Select duration:
   • 1 hour
   • Until tomorrow
   • Custom time

DND Behavior

During Do Not Disturb:

• In-app notifications are queued
• Email notifications are held
• Critical alerts still come through
• Notifications resume after DND ends

Troubleshooting

Common Issues

Not receiving notifications

• Check notification preferences
• Verify email address is correct
• Check spam/junk folder
• Ensure browser notifications are enabled

Too many notifications

• Review and adjust preferences
• Enable digest mode for emails
• Use Do Not Disturb when needed
• Disable non-essential notifications

Notifications delayed

• Check internet connection
• Refresh the page
• Clear browser cache
• Contact support if persistent

Email notifications going to spam

• Add notifications@global.watch to contacts
• Mark emails as "Not Spam"
• Check email filters

Getting Help

For notification issues:

1. Check this documentation
2. Review your notification settings
3. Contact support

Best Practices

Recommended Settings

For Active Users:

• Enable in-app for all events
• Email for critical events only
• Daily digest for summaries

For Managers:

• Enable email for team changes
• In-app for project updates
• Weekly digest for activity summary

For Occasional Users:

• Weekly digest for all events
• Email for critical alerts
• Disable in-app notifications

Notification Hygiene

• Regularly review and clear notifications
• Adjust preferences as needs change
• Use filters to focus on relevant events
• Archive old notifications

Related Features

• Projects - Project notifications
• Assets - Asset alerts
• Members - Team notifications
• Billing - Billing alerts