Authentication
Authentication
Global Watch provides multiple secure authentication methods to access your account and team workspaces.
Sign-In Methods
Password Sign-In
The traditional email and password authentication:
- Navigate to the sign-in page
- Enter your email address
- Enter your password
- Click Sign In
Passwords must be at least 8 characters and include uppercase, lowercase, and numbers.
Magic Link
Passwordless authentication via email:
- Click Sign in with Magic Link
- Enter your email address
- Check your inbox for the magic link
- Click the link to sign in
Magic links expire after 1 hour. Request a new link if yours has expired.
One-Time Password (OTP)
Secure sign-in with a 6-digit code:
- Click Sign in with OTP
- Enter your email address
- Check your inbox for the verification code
- Enter the 6-digit code
- Click Verify
Social Login
Sign in with your existing accounts:
- Google - Use your Google account
- Microsoft - Use your Microsoft/Azure account
To use social login:
- Click the provider button (e.g., "Continue with Google")
- Authorize Global Watch in the provider's consent screen
- You'll be redirected back to your workspace
Multi-Factor Authentication (MFA)
For enhanced security, MFA can be enabled for your account.
Setting Up MFA
- Go to Account Settings → Security
- Click Enable MFA
- Scan the QR code with your authenticator app
- Enter the verification code
- Save your backup codes
Using MFA
When MFA is enabled:
- Sign in with your primary method
- Enter the 6-digit code from your authenticator app
- Click Verify
Super-admin access always requires MFA verification.
Session Management
Session Duration
- Sessions remain active for 7 days
- Activity extends the session automatically
- Inactive sessions expire after 24 hours
Signing Out
To sign out:
- Click your profile avatar
- Select Sign Out
- You'll be redirected to the sign-in page
Multiple Devices
You can be signed in on multiple devices simultaneously. To manage sessions:
- Go to Account Settings → Security
- View Active Sessions
- Click Sign Out on any session to revoke it
Team Workspaces
After signing in, you can access:
- Personal Workspace - Your individual account at
app.global.watch - Team Workspaces - Team accounts at
{team-slug}.global.watch
Switching Workspaces
- Click the workspace selector in the sidebar
- Choose the workspace you want to access
- You'll be redirected to that workspace
Security Best Practices
Password Guidelines
- Use a unique password for Global Watch
- Include uppercase, lowercase, numbers, and symbols
- Avoid common words or personal information
- Consider using a password manager
Account Protection
- Enable MFA for additional security
- Review active sessions regularly
- Sign out from shared devices
- Report suspicious activity immediately
Troubleshooting
Can't Sign In
Forgot password?
- Click Forgot Password on the sign-in page
- Enter your email address
- Check your inbox for the reset link
- Create a new password
Magic link not received?
- Check your spam/junk folder
- Verify the email address is correct
- Request a new link after 5 minutes
OTP code not working?
- Ensure you're entering the most recent code
- Check that your device time is synchronized
- Request a new code if needed
Account Locked
If your account is locked due to multiple failed attempts:
- Wait 15 minutes before trying again
- Use the password reset option
- Contact support if issues persist